Privacy Policy
Effective Date: 09/20/2025
Snap Fitness Rosemount ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, enroll in memberships, or communicate with us, including via SMS/text messaging.
1. Information We Collect
We may collect personal information when you book services, complete forms, enroll in memberships, or interact with our website or staff, including:
- Full name
- Address
- Phone number
- Email address
- Date of birth
- Payment information (processed securely via Stripe)
- Voluntary information submitted through intake or contact forms
- Communication preferences, including SMS consent status
- Technical data collected through cookies and similar technologies (IP address, browser type, device info, etc.)
2. How We Use Your Information
We use personal information to:
- Process and confirm bookings and memberships
- Deliver services (sauna, hydrotherapy recovery pod, massage chairs, red light therapy, and related services)
- Send appointment confirmations and reminders
- Respond to inquiries and customer service requests
- Send service updates, promotions, and offers (where consent is provided)
- Send SMS/text messages where you have opted in
- Comply with legal and regulatory requirements
- Improve website performance and user experience
3. SMS / Text Messaging Communications
If you choose to opt in to receive SMS/text messages from Snap Fitness Rosemount, the following terms apply:
SMS Opt-In Details:
You may opt in to receive SMS messages through website forms, booking forms, membership paperwork, or other written or digital consent methods. By opting in, you consent to receive text messages from us related to your relationship with our business.
Types of Messages:
Messages may include:
Appointment confirmations and reminders
Service or membership updates
Account or billing notices
Promotional or marketing messages (if separately consented)
Message Frequency:
Message frequency varies based on your activity and preferences.
Rates:
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out:
You may opt out at any time by replying STOP to any message. After you send STOP, you will no longer receive SMS messages from us (except for confirmation of opt-out).
Help:
Reply HELP for assistance or contact us using the contact information below.
4. Mobile Information Sharing Statement
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
Mobile information and SMS opt-in data may be shared only with service providers that support our messaging operations (such as messaging platforms or appointment systems), and only for the purpose of delivering our communications to you.
5. Payment Processing
Payments are processed securely through Stripe, a third-party payment processor.
We do not store full credit card numbers on our servers.
Stripe’s privacy policy governs their handling of financial information.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Enhance website functionality
Monitor performance and troubleshoot issues
Understand user behavior and preferences
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
7. Disclosure of Information
We do not sell or rent personal data. We may disclose information only:
To service providers who help operate our business (booking platforms, payment processors, messaging providers)
When required by law, regulation, or legal process
To protect the rights, safety, or property of our business, clients, or others
8. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, tax, or operational purposes, unless a longer period is required by law.
SMS consent records may be retained to demonstrate compliance with messaging regulations.
9. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
11. Your Privacy Rights
Minnesota / U.S. Residents
You may request access to or correction of your personal information by contacting us.
EU Visitors (GDPR)
If you access our site from the EU, you may have rights including:
Access, correction, or deletion
Restriction or objection to processing
Data portability
Complaint to a supervisory authority
Contact: [email protected]
12. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices or content.
13. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted with a new effective date.
14. Contact Information
If you have questions about this Privacy Policy or our data practices:
Email: [email protected]
Address: 15115 Dove Trail, Apple Valley, MN 55124
Phone: 651-321-7066